IMPORTANT SHIPPING INFORMATION

NO SALES TO MINORS. YOU MUST BE 18+ TO ORDER - An adult signature is required for all orders.

Some competitor sites state they do same day shipping but we know that isn’t true so why lie about it. We would rather give you a realistic expectation of when your order will arrive rather than having you waiting for it day after day only to be disappointed.

Because of the large volume of orders we handle per day, it takes us three business days (Saturday, Sunday, and recognized National Holidays are NOT business days) to process your order. Meaning your order will not even leave our warehouse for at least three business days after we receive your payment.

All orders are shipped via the United States Postal Service (US Mail / Post Office). This means you should receive your order 7-10 days after your order is processed (see above) depending where you live in relation to Arizona. International orders and sometimes Canada can experience delivery times between 14-21 days for your order to arrive. We have no control over the Post Office's shipping schedules or delivery times.

We use delivery confirmation on all our packages so if you haven't received your order 7-10 working days or for International and Canadian customers 14- 21 days from the date you placed your order (after adding in the three business days to process your order), we’re here to help. Go to our Customer Support and please use the form provided there for customer inquiries. It is the best and fastest method of inquiring about an order.

ALL PACKAGES ARE SHIPPED VERY DISCREET.... ONLY YOU KNOW WHAT IS INSIDE...

We do offer our U.S. and Canadian customers the option of U.S. or Global Priority Mail. At check out you will be asked if you want standard first class shipping or you will be given the option to pick Priority shipping at an additional cost.

Priority Mail orders are processed the same way as above but you will receive your package much faster than our normal shipping time. SORRY WE DO NOT OFFER EXPRESS SHIPPING AT THIS TIME.
If you have additional questions about our shipping please e-mail us: shipping@herbalsmokecafe.com

Or write us at:
Herbal Smoke Cafe'
PO Box 2391
Muncie, Indiana
47307